See below for some of our most frequently asked questions!

Our customers have had a lot of success travelling around the world, however we recommend you always check with the airlines and destination country to determine what is required for your Covid report

Included in our report is:

– Your name
– Date of collection
– The type of test (RT-PCR)
– The lab used, including CLIA number

If you are concerned that your schedule may not allow for our testing process, we recommend that you check your state department’s website for other testing options.

This test is for anyone 18 years and older who thinks they may have been exposed to COVID-19, or those who are currently experiencing symptoms of COVID-19. Those who are not experiencing symptoms are still eligible for this test, as it is possible to be infected by SARS-CoV-2 without being symptomatic.

If your symptoms are severe, such as difficulty breathing, it is recommended that you seek emergency medical attention right away and do not take this test.

Yes, the GetMyDNA COVID-19 Test Home Collection Kit DTC and our lab partner, Gravity Diagnostics, have received Emergency Use Authorization from the FDA.

This home collection kit has not been FDA cleared or approved. This home collection kit has been authorized by FDA under an EUA. This home collection kit has been authorized only for the home collection and maintenance of nasal swab specimens as an aid in detection of nucleic acid from SARS-CoV-2, not for any other viruses or pathogens. This home collection kit in combination with the authorized test is only authorized for the duration of the declaration that circumstances exist justifying the authorization of emergency use of in vitro diagnostic tests for detection and/or diagnosis of COVID-19 under Section 564(b)(1) of the Act, 21 U.S.C. § 360bbb-3(b)(1), unless the authorization is terminated or revoked sooner.

– All of our kits are sent and received via FedEx Priority Overnight® shipping at no cost. This delivers by 8 pm the next business day to most US residences.
– We fulfill kit orders Mon-Sat. Kits ordered in the morning will ship out the same day, those ordered in the afternoon may ship out the next day.
– Once the sample is received by our lab, we will process your order within 24 hours. We strive to process most orders the same day they are received.

We use rt-PCR testing, the gold standard in COVID-19 tests. All samples are processed by Gravity Diagnostics to ensure you always know exactly where your sample is processed. Gravity Diagnostics is CLIA and CAP-certified, with over 2 Million Covid tests completed to date. Learn more at